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LEGAL INFORMATION

 

Welcome to the Health Management Advisors, LLC (“HMA Direct”) web site hmadirect.com (the “Site”).  HMA Direct provides this website to you subject to the following Terms and Conditions (“Terms and Conditions”) that govern your use of the Site and by accessing or using the material on the Site, you indicate your understanding and agreement to the following: 

 

Disclaimer

 

Limitation of Liability

 

Changes to this Site

 

Not a Solicitation

 

Links

 

Site Description

 

Privacy

 

Passwords and Security

 

Disclaimer

Information on this Site is provided “AS IS” without warranty of any kind, either express or implied.  The data set forth on this Site is for informational purposes only, and no warranty is made that the information is totally secure, error free, or current.  The information may be changed or updated without notice.  This Site is intended to be a source of general information, it is not intended to promote or sell any product or service, nor is it intended to provide legal advice, guidance, or interpretation.  You should consult with qualified legal or medical professionals regarding legal or health related questions.  Any material downloaded or otherwise obtained through the Site is done at your own discretion and by so doing, you agree that you will be solely responsible for any damage to your computer system or loss of data that results from any download. 

 

Limitation of Liability

YOU EXPRESSLY UNDERSTAND AND AGREE BY USING THIS SITE THAT HMA DIRECT SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR OTHER DAMAGES, (EVEN IF HMA DIRECT HAS BEEN ADVISED OF THE POSSIBILITY OR LIKELIHOOD OF SUCH DAMAGES) RESULTING FROM THE USE OF OR INABILITY TO USE THIS SITE; UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSION; STATEMENT OF OR ACTIONS OF ANY THIRD PARTY ON THE SITE OR ANY LINKED SITE; ANY OTHER MATTER RELATING TO THE SITE. 

 

Changes to the Site

Data and information on this Site may be changed or updated without notice.  HMA Direct has no obligation to update information on this Site, so information contained herein may be out of date at any given time.  HMA Direct may also make improvements or changes in the products, programs, or information presented on this Site without notice.

 

Not a solicitation

Nothing in this Site is designed as a solicitation or offer to purchase coverage or services from HMA Direct or any of its related companies.  No material or information on this Site should be construed as medical advice and/or treatment.  No physician/patient relationship is created by your use of the Site.  If you have interest in purchasing any of HMA Direct’s products or services, please contact us at 1-888-333-8828.  If you have specific health care needs or require health care information, please see a doctor or other appropriate health care provider.

 

Links

HMA Direct may provide links to other entities on this Site for your convenience in locating health-related information, services and products.  When you use these links, please be advised that you are leaving HMA Direct’s Site and that the other sites are maintained by other organizations or entities.  Accordingly, HMA Direct cannot guarantee the accuracy of information on such website or its privacy or security.  In addition, HMA Direct by providing such link does not endorse or recommend the viewpoint, policies, products or services provided or shown on that website.  You can review the most current version of this Legal Information and our Privacy Policy at any time through links on other pages of this Site.

 

Site description

You can view a Site Map describing the various portals and information available on this Site by clicking on the link entitled “Site Map” on other pages of this Site.

 

Privacy

HMA Direct and all of its subsidiaries are aware of the concerns of individuals regarding their privacy while using our website and doing business with us over the internet.  We share your concerns and have adopted a privacy policy covering how we handle your personal information and personal health related information.  You can view the current version of our Privacy Policy at any time through the link entitled “Privacy Policy” located on each page of the Site.  From time to time, we may request personal information and/or personal health related information from you on our Site through a secure connection, in order to deliver requested materials to you, respond to your questions or requests, or to deliver a product or service.  By contacting us through the Site you specifically consent and authorize us to do so.  HMA Direct and all of its subsidiaries will not sell, license, transmit, or disclose this information outside of HMA Direct and its subsidiaries unless a) expressly authorized by you,  b) it is necessary to enable HMA Direct contractors or agents to perform certain functions for us, or c) it is required or permitted by law.  In all cases were such information is disclosed to others outside of HMA Direct, we will do so according to applicable laws and regulations and will require any recipient to protect the privacy of the information and use it only for the intended purpose.

 

When you visit the Site, we may also collect general non-personal information about you such as the type of browser you use, the pages you visit and your domain name.  We use this information to update and improve our Site so that it may better serve you.  Like most commercial websites, we also may use cookie technology.  A “cookie” is a non-executable data element that a website can send to your browser when you link to that site.  It is not a computer program and has no ability to read data on your computer or to perform any other function on your computer.  It merely serves as a way of identifying repeat users to our Site so that we can track usage patterns and better serve you when you return to the Site in the future.  A cookie does not contain personal information about you.

 

Passwords and Security

HMA Direct has adopted and adheres to stringent security standards designed to prevent unauthorized release of or access to personal information and health related information.  For example, all of our employees receive training on privacy and security laws and regulations regarding confidentiality of such information and must certify their understanding.  HMA Direct will take appropriate disciplinary action against any employee who violates these standards of conduct. 

 

HMA Direct uses 1024 bit encryption on its Site to help keep information secure.  You will not be able to access certain pages of our Site unless your computer has 128 bit encryption.  Despite these and other security measures, no security system is guaranteed to be 100% reliable.  We continue to review and test our systems and make modifications and improvements to insure the highest level of security and privacy.  We encourage you to do the same to protect your information.  You should be aware that the confidentiality of any communication or information transmitted to or from HMA Direct using this Site or email cannot be guaranteed.  HMA Direct is not responsible for the security of information transmitted over the internet.  You may prefer to communicate with us by telephone at (617) 581-6655 or (888) 333-8828, or by U.S. Mail or other delivery carrier to HMA Direct, 7 Wells Avenue, Suite 24, Newton, MA 02459.  If you prefer you may email us by using the “contact HMA Direct” link on all pages on this Site and using the form on that page for your message. 

 

There are some areas of HMA’s Site where members, employers, administrators, and providers may access individual and/or group information regarding group health insurance benefits, pre-authorization of services, enrollment, network providers, and claims information.  Access to these areas is restricted to authorized users only, and is subject to certain security procedures, including the use of passwords and user identification numbers.  You may register for an account to access our Site through the link on our home page that is appropriate for your category of user (e.g. Provider, Member, Broker, etc.)  By registering and logging on with your password and user identification number: 

 

  • You are responsible for maintaining the confidentiality of your password and are responsible for all activities that occur on the Site using your password. 

  • Any loss of or unauthorized use of your password or other breach of security must be reported to HMA Direct as soon as possible. 

  • You must also properly exit from your account at the end of each session.  

  • Except where expressly authorized by law, you certify that you are not using another person’s password or user identification to access this Site.

  • You agree not to falsely state or otherwise represent your affiliation with a person or entity to obtain access to the Site.

  • You also agree not to copy or otherwise publish personal or other confidential information accessed through the Site.

  • You agree to provide us with true, accurate, current and correct information about yourself as requested and to maintain and promptly update your information.

  • HMA Direct is not responsible for any losses or damages arising from your failure to comply with these requirements.

  • HMA Direct has the right to terminate your access to our Site at any time and for any reason.